Our orders have a 2-3 working day processing time, you will be sent a notification email when your item has been shipped.
All items are sent Parcel Force tracked next day service and should arrive to most destinations the following working day. ( excluding weekends) Shipping is free for all orders.
If you change your mind you have the right to cancel your purchase contract within 14 days - providing the goods are in a re-saleable condition with all tags and packaging still attached.
Please call our Customer Service team on 01992 440 293 to advise a return and be given a returns reference number and then send items in their original packaging back to:
BPM International Limited
Unit 50 Hoddesdon Industrial Centre
HERTS EN11 0FF
If your goods are damaged, not fit for purpose or faulty please email firstname.lastname@example.org to let us know the details. If necessary, we will arrange for the return of the product to us.
When returning items we strongly recommend that you send your items by a recorded service as we will not accept responsibility for parcels lost in transit.
We only pay for return postage if the item is faulty.