Shipping & Returns

SHIPPING

 Our orders have a 2-3 working day processing time, you will be sent a notification email when your item has been shipped.

 All items are sent Parcel Force tracked next day service and should arrive to most destinations the following working day. ( excluding weekends) Shipping is free for all orders.

 

RETURNS 

If you change your mind you have the right to cancel your purchase contract within 14 days -  providing the goods are in a re-saleable condition with all tags and packaging still attached.

 Please call our Customer Service team on 01992 440 293 to advise a return and be given a returns reference number and then send items in their original packaging back to:

 BPM International Limited

Unit 50 Hoddesdon Industrial Centre
Pindar Road
Hoddesdon
HERTS  EN11 0FF
United Kingdom 

 

If your goods are damaged, not fit for purpose or faulty please email ukbaby@bpm.com.au to let us know the details. If necessary, we will arrange for the return of the product to us.

 When returning items we strongly recommend that you send your items by a recorded service as we will not accept responsibility for parcels lost in transit.

We only pay for return postage if the item is faulty.